Effective Communication for Managers

About the course

This course focuses on the processes involved in business communication and concentrates, in particular, on ways in which you can become more effective by becoming more knowledgeable and skilled as a communicator. This course will cover a range of topics designed to help you understand the communication process better, from planning a strategy to analysing your audience.

What will I learn?

By the end of the course, you should be able to:

  • Guidelines for preparing and delivering an effective speech
  • Dealing with specific challenges to team communication
  • Ideas for communicating with clients and customers
  • Communicating for your brand and identity
  • Communicating with different types of stakeholders

Is this course for me?

If your role involves managerial duties on a daily basis and you are required to communicate with both internal and external stakeholders, this course will help you learn the techniques of effective communication, enhancing the reputation of your business.

Delivery strategies

This course will be delivered in a classroom environment by an industry experienced facilitator, using real life case studies, practical demonstrations and role plays. There will be no assessments in this course.

About your Trainer Keith Whelan

Keith Whelan is an expert in Business communication, an area he has developed over the years working with large public and private organisations like NSW Health, Caltex Australia and ADCO advertising. Specialising in grants, tenders and funding consultancy, Keith has also consulted with and taught at a number of universities such as ANU Canberra, University of Adelaide, University of Sydney, UTS, University of Newcastle and Macquarie University and presently works with a number of companies across Australia in developing their respective Corporate Social Responsibility Strategies, Social Enterprise and Social Procurement strategies.

Further information

Please contact our enrolment officer on 02 96872072 or email on info@parramattacollege.com.au for further information or if you wish to book a group of your employees.

This course has no current classes. Please the waiting list.