FNS41820 Certificate IV in Financial Services

About the course

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, Suite 34, North Parramatta, NSW 2151. Please note that classes may not be available when you are reading this course description, but the college still encourages the potential candidates to register their interest by joining the waiting list (available at the bottom of this page).

You have six months to complete this course from the date of commencement. Please let your trainer know if you need more time to complete or for any other support you may require.


Whilst there are no prerequisites for this course, it is expected that you have adequate language, literacy and numeracy skills and computer skills to be able to interact with peers, trainers and completing assessments using a computer either in the classroom, at home or at your workplace.

This course includes the following units of competency

13 units are required to achieve the full qualification, which consists of 1 core unit and 12 elective units.

  • FNSINC411 Conduct work according to professional practices in the financial services industry (Core)
  • FNSACC405 Maintain inventory records
  • FNSACC412 Prepare operational budgets
  • FNSFLT411 Determine financial requirements of small businesses
  • FNSFMK411 Perform reconciliations
  • FNSFMK515 Comply with financial services regulation and industry codes of practice
  • FNSINC412 Apply and maintain knowledge of financial products and services
  • FNSSAM413 Identify and provide initial information to potential new clients 
  • FNSTPB412 Establish and maintain payroll systems
  • FNSCRD401 Assess credit applications
  • FNSCRD413 Manage and recover bad and doubtful debts
  • FNSCRD513 Promote client understanding of the role and effective use of consumer credit
  • BSBOPS403 Apply business risk management processes

Delivery Strategies

This course will be delivered in a face-to-face classroom-based environment with a qualified and skilled trainer and the self-paced journey for a thorough understanding of the competency requirements and to prepare for the assessments. Learning strategies include role play, case study, demonstrations, lectures, and classroom activities etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

Assessment Strategies

Assessments for this qualification include both formative and summative assessments which involve a variety of activities including knowledge questions, case studies, presentations, projects, demonstration, observations etc. All participants will be supported by our qualified and skilled team throughout their learning journey.

Resource Requirements

Learner manuals will be provided at no further cost than the course fee. This course requires the use of computer and internet either in the classroom or at the students’ home or workplace to research the relevant legislations, industry standards and to develop relevant workplace documents.

What if I find that the course is not suitable for me?

Once you have commenced your study, you cannot cancel your enrolment. Therefore, we strongly advise you to read the course information to see if you will benefit from this course, the units of competency covered and delivery and assessment strategies. You can also contact us if you have any other questions that you need to ask before deciding to enrol. Our enrolment and refund policy is available in our Student Handbook. You can access the Student Handbook by visiting our website www.parramattacollege.edu.au or you can contact us on 02 96872072 or email to admin@parramattacollege.edu.au for a copy of the Student Handbook.

How much work is involved in completing the course?

Please note assessments for this course involve significant work both during and after the sessions. 10 to 15 hours of study is expected every week. You will have maximum of two attempts to submit your assessments in each unit of competency. If you are considered Not Yet Competent after the second submission, you may choose to undertake a gap tutorial, which will attract further fee.

NSW Govt Funding

NSW Govt funding may be available for this qualification for eligible candidates. Please visit www.smartandskilled.nsw.gov.au to do a preliminary check of your eligibility. Alternatively, you can complete the Application Form and send it to admin@parramattacollege.edu.au. Make sure you save the completed application form in PDF before emailing.

Please do not enrol online if you find yourself eligible for NSW Govt subsidy. Just send us the completed enrolment form (https://www.parramattacollege.com.au/enrol), a copy of your Centrelink Statement if you receive Commonwealth Welfare benefit and a copy of your photo ID. We will then let you know how much subsidy you are entitled to.


Recognition of Prior Learning (RPL)

If you believe you already have skills and experience relevant to the competencies of this course, please let the trainer know for a recognition. Please note that applying for RPL may not automatically result in the issuing of the skill set. In case of any gaps found, you will be advised of those gaps and asked to provide further evidence against your RPL claim. If you are still considered Not Yet Competent (NYC), you may be offered a tutorial for those gaps, which will incur further cost.

Course Fee $6,200

Competency outcome

On successful completion of all the assessments, you will be awarded with an AQF Certificate from FNS41820 Certificate IV in Financial Services.

Career Pathways

According to Australian Industry Skills Committee’s Industry Insights, employment in the Financial Services industry remained on an overall upwards trend over the past decade. Once you have gained this qualification, you may choose to pursue one of these opportunities:

  • Various financial services roles such as credit officer, credit manager etc.
  • Financial services administrations (Retail or wholesale) where this qualification is required to cater industry and compliance requirements.
  • Supervisory level officer.

Please note that the Parramatta College does not guarantee employment.

More information

Should you require further information, please feel free to contact our office on 02 96872072 or email to admin@parramattacollege.edu.au

Assessments are made against units of competency from the Certificate IV in Financial Services FNS41820.
  • Conduct work according to professional practices in the financial services industry (FNSINC411)
  • Assess credit applications (FNSCRD401)
  • Comply with financial services regulation and industry codes of practice (FNSFMK515)
  • Establish and maintain payroll systems (FNSTPB412)
  • Apply business risk management processes (BSBOPS403)
  • Apply and maintain knowledge of financial products and services (FNSINC412)
  • Perform reconciliations (FNSFMK411)
  • Maintain inventory records (FNSACC405)
  • Prepare operational budgets (FNSACC412)
  • Make decisions in a legal context (FNSACC413)
  • Build and maintain business relationships (BSBTWK401)
  • Design and produce complex spreadsheets (BSBTEC402)
  • Develop personal work priorities (BSBPEF402)

This course has no current classes. Please the waiting list.