Short Courses - Parramatta College
Results for
Short Courses

Thanks for adding:

Proceed to Checkout

Continue browsing

X

Work Health and Safety and Infection Control Skills

About the course Work health and safety is one of the most effective ways to ensure minimise the risk of illness/injuries at workplace. Therefore, the course is designed to acknowledge the skills and knowledge required to carry out safe work practices at work in line with organisational policy and procedures. Moreover, the course acknowledges the skills and knowledge required to prevent and control infections at workplace. Same time acknowledges how to identify hazards related to... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Apply infection prevention and control procedures to own work activities (BSBWHS332X)
  • Assist with maintaining workplace safety (BSBWHS311)

This course has no current classes. Please the waiting list.

Customer Service Skills

About the course Great customer service is at the core of a successful business whether it is a small or a large enterprise. This skillset is designed for the people who require customer service skills to interact with internal and external stakeholders to provide excellent customer service experience same time developing and applying thinking and problem-solving skills. What I will learn This course will provide the skills required to make your clients feel welcome, manage the... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Develop and apply thinking and problem solving skills (BSBCRT201)
  • Process customer complaints (BSBOPS305)
  • Deliver and monitor a service to customers (BSBOPS304)

This course has no current classes. Please the waiting list.

Social Enterprises

About the workshop Delivered with the support of City of Parramatta, this workshop focuses on what a social enterprise is, it’s structure and how it can make a contribution to the community while still maintaing a viable business idea. Learning outcomes Brief discussion on social enterprises – a commercially viable organisation focused on helping the community * There is a growing need to strengthen the relationships between commercial sectors and social business sectors and this... [More]

This course has no current classes. Please the waiting list.

Essentials of Financial Reporting

About this course Are you a business manager or working in a supervisor role, with responsibilities to look after and report on the financial activities of your business? Gain the essential skills in preparing and reporting on financial activities such as profit or loss statements, cash flow statement, Business Activity Statements, maintaining general ledger etc. With all the technical skills packed in this course, you can surely add more to your portfolio, taking your performance... [More]
Assessments are made against units of competency.

This course has no current classes. Please the waiting list.

Lean Six Sigma for Productivity Improvement

This course is designed for supervisors and managers responsible for a business unit where there is a need to streamline processes and/or enhance productivity. The aim of the course is to provide attendees with foundation skills in the use of lean techniques (methods of reducing error and duplication of processes) and the development of a lean improvement plan for an office environment. While some discussion of production processes will occur, the course is targeted at an office... [More]

This course has no current classes. Please the waiting list.