Business - Parramatta College
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Keyboard Speed and Accuracy Testing

Keyboard typing speed tests are available during office hours at Suite 1, Level 1, 410 Church Street, Ross Street entrance, North Parramatta. Building entrance is via Ross St. Please call our office on 9687 2072 for an appointment. Fee is $85. No Discounts. The test will start with a warm up session where you may choose to practise typing a word processing document for 5 minutes. As this is a warm up session, the score won’t be counted towards your certificate. The test will be for... [More]

Customer Service Skills

About the course Great customer service is at the core of a successful business whether it is a small or a large enterprise. This skillset is designed for the people who require customer service skills to interact with internal and external stakeholders to provide excellent customer service experience same time developing and applying thinking and problem-solving skills. What I will learn This course will provide the skills required to make your clients feel welcome, manage the... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Develop and apply thinking and problem solving skills (BSBCRT201)
  • Process customer complaints (BSBOPS305)
  • Deliver and monitor a service to customers (BSBOPS304)

This course has no current classes. Please the waiting list.

Social Enterprises

About the workshop Delivered with the support of City of Parramatta, this workshop focuses on what a social enterprise is, it’s structure and how it can make a contribution to the community while still maintaing a viable business idea. Learning outcomes Brief discussion on social enterprises – a commercially viable organisation focused on helping the community * There is a growing need to strengthen the relationships between commercial sectors and social business sectors and this... [More]

This course has no current classes. Please the waiting list.