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Self-development and Professional Planning

About the course Knowing own target and destination in life makes everyone’s life easier to develop a plan to achieve the targeted outcome. Therefore, self-development and professional planning are very important for a successful person whether it could be at work or in personal life. The plan provides a framework to identify own strengths and weaknesses which guides to develop a self-development plan to optimize and capitalize on own skills and capabilities. Moreover, the plan... [More]
Assessments are made against units of competency.
  • Use social media tools for collaboration and engagement (ICTWEB201)
  • Use basic strategies for work-related learning (FSKLRG04)
  • Produce digital text documents (BSBITU211)
  • Apply basic communication skills (BSBCMM101)
  • Plan skills development (BSBLED101)
Self-development and Professional Planning

<p><strong>About the course</strong></p>

<p>Knowing own target and destination in life makes everyone’s life easier to develop a plan to achieve the targeted outcome. Therefore, self-development and

...
Self-development and Professional Planning

<p><strong>About the course</strong></p>

<p>Knowing own target and destination in life makes everyone’s life easier to develop a plan to achieve the targeted outcome. Therefore, self-development and

...

If there isn't a class to suit you, please the waiting list.

Written Communication Skills

About the course Written communication is very important in every aspect of our life whether it could be identifying goals and problems or providing solutions. Therefore, written communication is essential for an employee whether working for a small or a large enterprise as it allows workers to communicate effectively with each other. As the world is evolving, written communication became an integral part of workplace which allows individuals to communicate clearly and effectively... [More]
Assessments are made against units of competency.
  • Produce digital text documents (BSBITU211)
  • Write routine workplace texts (FSKWTG09)
  • Produce simple word processed documents (BSBITU201)
  • Read and respond to simple workplace information (FSKRDG07)
Written Communication Skills

<p><strong>About the course</strong></p>

<p>Written communication is very important in every aspect of our life whether it could be identifying goals and problems or providing solutions. Therefore,

...

If there isn't a class to suit you, please the waiting list.

Workplace Communication Skills

About the course Effective workplace communication is essential for an employee whether working for a small or a large enterprise and it is an integral part of company success. Therefore, this workplace communication skillset has been designed for the people who require to upskill their workplace communication skills to communicate effectively in the workplace to increase overall productivity. Most importantly, eliminating unnecessary obstacles, creating better team bonding and... [More]
Assessments are made against units of competency.
  • Communicate in the workplace (BSBCMM201)
  • Interact effectively with others at work (FSKOCM07)
  • Participate in simple spoken interactions at work (FSKOCM03)
  • Apply basic communication skills (BSBCMM101)
  • Use digital technologies to communicate remotely (BSBITU213)
Workplace Communication Skills

<p><strong>About the course</strong></p>

<p>Effective workplace communication is essential for an employee whether working for a small or a large enterprise and it is an integral part of company

...
Workplace Communication Skills

<p><strong>About the course</strong></p>

<p>Effective workplace communication is essential for an employee whether working for a small or a large enterprise and it is an integral part of company

...

If there isn't a class to suit you, please the waiting list.

Digital Technology skills

About the course Digital literacy is essential for an employee whether working for a small or a large enterprise as it allows workers to use technology to perform daily tasks, collaborate and communicate with each other. As the importance of technology increasing, digital literacy is gaining popularity and considered as the most valuable tool in both workplace and personal space. Therefore, this digital technology skillset has been designed for the people who require to upskill... [More]
Assessments are made against units of competency.
  • Use digital technology for routine workplace tasks (FSKDIG03)
  • Use digital technology for simple workplace tasks (FSKDIG02)
  • Use digital technologies to communicate remotely (BSBITU213)
  • Use digital technology for basic workplace tasks (FSKDIG01)
Digital Technology skills

<p><strong>About the course</strong></p>

<p>Digital literacy is essential for an employee whether working for a small or a large enterprise as it allows workers to use technology to perform daily

...
Digital Technology skills

<p><strong>About the course</strong></p>

<p>Digital literacy is essential for an employee whether working for a small or a large enterprise as it allows workers to use technology to perform daily

...

If there isn't a class to suit you, please the waiting list.

Communicate in the Workplace

About the course Effective workplace communication is essential for an employee whether working for a small or a large enterprise and it is an integral part of company success. Therefore, this workplace communication course has been designed for the people who require to upskill their workplace communication skills to communicate effectively in the workplace to increase overall productivity. Most importantly, eliminating unnecessary obstacles, creating better team bonding and... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
$250 Limited GST free
Communicate in the Workplace

<p><strong>About the course</strong></p>

<p>Effective workplace communication is essential for an employee whether working for a small or a large enterprise and it is an integral part of company

...
$250 Limited GST free
Communicate in the Workplace

<p><strong>About the course</strong></p>

<p>Effective workplace communication is essential for an employee whether working for a small or a large enterprise and it is an integral part of company

...

If there isn't a class to suit you, please the waiting list.

Customer Service Skills

About the course Great customer service is at the core of a successful business whether it is a small or a large enterprise. Therefore, this skillset has been designed for the people who require customer service skills to interact with internal and external stakeholders to provide excellent customer service experience same time contributing to own health and safety and maintaining safety of others. What I will learn This course will provide the skills required to make your clients... [More]
Assessments are made against units of competency.
  • Contribute to health and safety of self and others (BSBWHS201)
  • Deliver a service to customers (BSBCUS201)
  • Use digital technology for simple workplace tasks (FSKDIG02)
Customer Service Skills

<p><strong>About the course</strong></p>

<p>Great customer service is at the core of a successful business whether it is a small or a large enterprise. Therefore, this skillset has been designed for

...
Customer Service Skills

<p><strong>About the course</strong></p>

<p>Great customer service is at the core of a successful business whether it is a small or a large enterprise. Therefore, this skillset has been designed for

...

If there isn't a class to suit you, please the waiting list.

Contribute to Health and Safety of Self and Others

About the course Work health and safety is one of the most effective ways to ensure minimise the risk of illness/injuries at workplace. Therefore, the course is designed to acknowledge the skills and knowledge required to carry out safe work practices at work in line with organisational policy and procedures. This course has been aligned with from BSB30115 Certificate III in Business. If you wish to gain a nationally recognized certificate, you will need to complete all required... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30115.
  • Contribute to health and safety of self and others (BSBWHS201)

This course has no current classes. Please the waiting list.

Deliver a Service to Customers

About the course Great customer service is at the core of a successful business whether it is a small or a large enterprise. This skillset is designed for the people who require customer service skills to interact with internal and external stakeholders to provide excellent customer service experience. This course has been aligned with from BSB20115 Certificate II in Business. If you wish to gain a nationally recognized certificate, you will need to complete all required... [More]
Assessments are made against units of competency from the Certificate II in Business BSB20115.

This course has no current classes. Please the waiting list.

Produce Digital Text Documents

About the course This course is designed for those who have limited or no experience in using computer and produce digital documents using Microsoft Word. This course will also help you with simple MS Word related activities that you do as part of your daily office admin responsibilities. This course has been aligned with from BSB20115 Certificate II in Business. If you wish to gain a nationally recognized certificate, you will need to complete all required assessments during the... [More]
Assessments are made against units of competency from the Certificate II in Business BSB20115.

This course has no current classes. Please the waiting list.