Retail Course - Parramatta College
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Retail Course

Are you looking at working in the Retail sector? Then this could be your pathway

Retail Course

SIR30216 - Certificate III in Retail

Qualification Description
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

13 units must be completed:
8 core units plus
5 elective units

Contact the college for class schedules. You may also be eligible for Government subsidised training

Email or call us on 02 9687 2072.

Please note this is general advice. For more information re the relevant standards, please visit

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